Legal Information

01

Cookie Policy

This Cookie Policy, together with Website Terms of Use and Privacy Policy, governs the use of Cookies by ROTOINOX d.o.o., with registered address at Prvomajska 39, 5000 Nova Gorica, Slovenia ("Rotoinox", "Us") in connection to access and use of the Website.

Following the EU regulations, ROTOINOX uses cookies on the website located at www.rotoinox.com and any other subsite ("the Website") to provide better user experience, security, smooth function of web portal and to monitor site visit statistics. We save mandatory cookies that are necessary for the website to run effortlessly, and we give you choices regarding other types of cookies.

 

What are cookies?

Cookies are small text files most sites store on devices that allow users to access the Internet to identify them. The storage of cookies is under the full control of the browser that the user has — it can limit or disable cookies storage.

 

ROTOINOX uses three groups of cookies:

1st Group: They are required for the site to function properly. They set up when you log into the Customer Portal or interact with any website that opens by clicking on links. We do not need to obtain your consent for these cookies under GDPR.

2nd Group: These cookies are used to analyse the visits to our site. Data is captured anonymously. This cookie group is automatically downloaded, and we do not need to obtain your consent under GDPR.

3rd Group: These cookies are for marketing purposes and are used to track users when they visit different websites. They are designed to show relevant and engaging ads to the individual user, as well as to prevent ads that the user has already seen. This information is collected in a non-personal form.

If you agree to the installation of all cookies click "I agree". You can change your choice at any time.

 

Why are cookies needed?

They are fundamental to providing user-friendly online services. The interaction between the web user and the website is faster and easier with the help of cookies. With their help, the site remembers the user's preferences and experiences, saves time and makes browsing the sites more efficient and friendly.

Here are some specific examples of Cookies:

  • to improve the user experience of the website, and show visitors content based on past visits;
  • to store choice when creating shortlisted devices and offers, and when comparing them;
  • to keep you logged in on parts of websites where sign-in is required;
  • to identify device (computer, tablet, cell phone) and to customize the content displayed to your device;
  • to monitor the visit, to check the effectiveness of content delivery and the relevance of ads, and to continually improve web pages;
  • certain cookies are necessary for the functioning of certain services (f.e., electronic registration of selected packages and other forms of e-commerce, …)

What types of Cookies do we use

Types of Cookies used by the Website, the purpose for which different Cookies are used, their issuer and retention period of personal data collected through the use of a specific type of Cookies are specified in the table below:

 

 

Cookie

Purpose for which a Cookie is used

Issuer of a Cookie

Retention period of personal data collected

__RequestVerificationToken

Anti-counterfeiting cookie set by web applications.

Umbraco

Session

_ga

Allows you to display aggregate website usage data in Google Analytics reports.

Google Analyitics

24 hours

pll_language

Allows you to save the selected language of the website.

Polylang

1 year

analytic_consent

A cookie used by Google Analytics to provide aggregate analysis of website visitors.

Google

1 month

 

Rejection of the use of Cookies

You may at any time reject the use of Cookies that are not strictly necessary for the functioning of the Website either through cookie settings available on the Website or through cookie settings available in your browser. If you reject the use of some or all Cookies that are not strictly necessary for the functioning of the Website, you may experience reduced efficiency of the functioning of the Website and deletion of your selection of settings and preferences.

 

Cookie settings available on the Website may be managed in the pop-up bar or at the bottom of the website.

Alternatively, you can manage the use of some or all Cookies that are not strictly necessary for the functioning of the Website through cookie settings embedded in your browser in accordance with the following instructions:

 

Modifications to this Cookie Policy

Rotoinox reserves the right to modify these Website Terms of Use at any time. The modified Cookie Policy governs the use of Cookies from the moment of its publication on the Website.

 

Contact

If you have any question, please contact us via email at info@rotoinox.com

 

©Rotoinox (May 2022)

02

Terms and Conditions

These General Terms and Conditions for the Use of the Website ("Website Terms of Use") govern the legal relationship between you and by ROTOINOX d.o.o., with registered address at Prvomajska 39, 5000 Nova Gorica, Slovenia ("ROTOINOX", "Us") in relation to your use of website located at www.rotoinox.com and any other subsite ("the Website").

In addition to these Website Terms of Use please review Rotoinox Privacy Policy, that specifies collection and use of your personal data and Cookie Policy, describing which cookies do we use and for what purposes.

BY ACCESSING OR USING THE WEBSITE YOU ACCEPT AND UNDERTAKE TO BE BOUND BY THESE CONDITIONS APPLYING TO YOUR EVERY USE OF THE WEBSITE. IF YOU DO NOT ACCEPT THESE CONDITIONS, DO NOT ACCESS AND/OR USE THE WEBSITE.

  1. Content of the Website

The Website is intended to provide information about Rotoinox and the services and products Rotoinox provides.

Despite trying to ensure that content published online is accurate, up-to-date and complete, information on the Website might be inaccurate, outdated or incomplete. Rotoinox disclaims any responsibility for any and all damage and loss arising from and in connection to publication or use of such information.

Rotoinox cannot and does not guarantee unimpeded access to and use of the Website and disclaims any responsibility for any and all damage and loss arising from and in connection to disruption of the use or inability to access the Website.

To ensure the prompt updating of the Website Rotoinox withholds the right to change and/or update the content of the Website at any time. We also reserve the right to withdraw the Website temporarily or permanently and/or to refuse access to Website to all users.

  1. Access to and use of the Website

The Website is intended solely for your non-commercial, personal purposes and/or to learn about Rotoinox and the services it provides, and solely in compliance with these Website Terms of Use, Rotoinox’s Privacy Policy, Cookie Policy and other relevant provisions of applicable law.

By accessing and using the website you guarantee (i) not to use the Website in any manner that damages, disables, overburdens, or impairs the Website or interferes with any other user’s use and enjoyment of the Site or third party’s right, (ii) not to attempt to gain unauthorized access to the Website, (iii) not to mirror or frame the Site or any part of it on any other website, (iv) to access the Site only through the interface provided by Rotoinox, (v) not to use software intended to gain information about other users’ use of the Website and to identify such users, (vi) to use the Website for any purpose or in any manner that is unlawful or prohibited by these Website Terms of Use.

  1. User-generated content

You are solely responsible for the content you provide to Rotoinox, including but not limited to information and material provided in the form of or in connection to questions, answers, inquiries and comments (“User-generated content”). Rotoinox any responsibility for any and all damage and loss arising from and in connection to User-generated content.

You accept and warrant that you are exclusively responsible for any content you provide. Rotoinox does not oversee User-generated content and does not guarantee its accuracy, completeness and quality. You indemnify, defend and hold harmless Rotoinox from and against all claims and losses resulting from or arising out of your reliance on User-generated content.

You can notify us about any alleged infringement connected to User-generated content via email on info@rotoinox.com. Any content you provide will be read, used and collected only by Rotoinox and persons authorised by Rotoinox.

 

  1. Links to Third-Party Websites

The Website may, to facilitate browsing and improve user experience, contain links to Third-Party Websites. Such links do not constitute or imply an endorsement, sponsorship, or recommendation by Rotoinox of the third party, the third-party website, or the information provided on such website.

If you use a link to third-party website you will leave the Website and be redirected to third-party website governed by terms of use and privacy policy applicable to that website.

Rotoinox is not responsible or liable for any such web sites and the content or information thereon and is not responsible for the availability of any such web sites.

  1. Intellectual property rights

The Website and the content published on the Website are the intellectual property of Rotoinox or its licensors and must not be used without prior express consent by Rotoinox. Rotoinox, Rotoinox.si, trademarks, images, pictures, texts, including entire content of the Website, graphics and icons are the intellectual property of Rotoinox. All other trademarks, products’ names and companies’ names and logos are the intellectual property of their licensors. It is prohibited to reproduce, copy, transmit, exhibit, sell, publish, store, alter and use the content of the Website in any form whatsoever, in whole or in part, for commercial purposes without prior written approval by Rotoinox.

Logos, company names and trademarks published on the Website may be proprietary marks owned by Rotoinox or published by Rotoinox on the Website with the consent of intellectual property rights holder. It is prohibited to use such logos, company names and trademarks without prior written approval by Rotoinox or third-party.

  1. Exclusion of liability

Except when stated otherwise in this Website Terms of Use, Rotoinox does not warrant or guaranty, either explicitly or implicitly, to the maximum extent permittable by applicable law, that information and content provided on the Website, as well as links to third-party websites, are suitable, reliable, available, up-to-date and accurate. The Website, information, content and graphics provided therein are provided without warranty or condition of any kind.

Information provided on the website may include inaccuracies or typographical errors. Rotoinox disclaims any and all responsibility for damage or loss arising from and in connection to the inability to use the website, the possibility of information loss, loss of profit, goodwill or good repute, any loss arising from or in connection to bodily injury and any other damage or loss arising out of or relating to (i) your accessing to the Website; (ii) your inability to use the Website; (iii) any information or content provided on the Website; (iv) User-generated content created by you. All of the above restrictions of liability apply regardless of whether based on contract, tort, negligence, strict liability or any other form of liability.

  1. Privacy

All personal data collected by Rotoinox is processed in accordance with the Privacy Policy and Cookie Policy.

  1. Modifications to these Website Terms of Use

Rotoinox reserves the right to modify these Website Terms of Use at any time. The access to and use of the Website is governed by Website Terms of Use as modified from the moment of their publication on the Website. By accessing to and using the Website you accept and undertake to be bound by such modified Website Terms of Use.

The last date these Website Terms of Use were revised is set forth below.

  1. General provisions

These Website Terms of Use together with the Privacy Policy and Cookie Policy, published on the Website, fully govern the relationship between you and Rotoinox in relation to your use of the Website.

The Website Terms of Use together with the Privacy Policy and Cookie Policy shall be governed by and construed in accordance with the laws of the Republic of Slovenia. Any dispute relating in any way to the Website Terms of Use, together with the Privacy Policy and Cookie Policy, shall be adjudicated in the jurisdiction of the courts of Ljubljana, Slovenia.

  1. Contact

If you have any question, please contact us via email at info@rotoinox.com.

©Rotoinox (May 2022)

03

Privacy

This Privacy Policy, together with Website Terms of Use and Cookie Policy, governs the processing of your personal data collected by ROTOINOX d.o.o., with registered address at Prvomajska 39, 5000 Nova Gorica, Slovenia ("Rotoinox", "Us") in relation to your use of website located at www.rotoinox.com and any other subsite ("the Website").

1. Personal data collected through the contact form provided on the Website

2. Personal data collected and the legal basis for processing

At the time of receipt of the message sent via the contact form provided on the Website, Rotoinox will collect your name, last name, email address, phone number and company name. Rotoinox will collect such data only if you have consented to such collection at the time of transmission of the message through the contact form.

 

3. Purpose of the collecting of personal data

Rotoinox will process personal data collected through the contact form provided on the Website only for the purposes of providing the answer or response to questions, comments, inquiries and/or messages received via the contact form, or subscribe to our Newsletter and for the purpose of sending such answer and/or response to your email address. All personal data you provide to Us will be processed in a strictly confidential manner and only by persons contractually committed to the protection of personal data.

 

When the necessity arises to process your personal information for any purpose additional to the purposes explained in this Privacy Policy, we will contact you in advance and request prior written consent to processing in relation to such additional purposes.

 

4. Retention of personal data

Rotoinox will store your personal information in accordance with retention periods specified bellow:

  • When your personal information is processed solely on the basis of your explicit consent, until the withdrawal of the consent;
  • When the purpose for which your personal data has been processed ceases and you had not withdrawn your consent beforehand, until the purpose for which your personal information has been processed is achieved;
  • When the retention of personal data is essential to protect the interests of Rotoinoxin relation to the content of communication received via the contact form, until the expiry of the deadlines for enforcement of your and Rotoinox's claims arising from your relationship with Rotoinox.

 

After such time, Rotoinox will either delete or anonymize your information and in such a way ensure that personal information you have provided cannot in any way be attributed to you.

 

5. Personal data collected using cookies

Rotoinox, by installing small text files or cookies on your electronic device, collects information about your IP address, your visits of the Website, time spent on different subsites of the Website, total time spent on the Website and the movement across the Website. Personal data collected by the placement of strictly necessary cookies, essential for the operation of the Website, is collected automatically for the purpose of enabling access to the Website. Other personal information collected through the placement of other cookies, that are not strictly necessary, is collected solely on the basis of your consent.

 

Personal data collected by Rotoinox through the placement of cookies on your electronic device, the purpose of such collection, persons with whom such personal information is shared with and retention periods relating to personal data collected through cookies are described in Cookie Policy.

 

6. Your rights in relation to collected personal data

To ensure transparent and lawful processing of personal data and to protect privacy, everyone has the right to access personal data, the right to request rectification of personal data, the right to request the erasure of personal data, the right to request the restriction of processing of personal data, the right to withdraw the consent to process personal data, the right to data portability and the right to lodge a complaint with a supervisory authority. Bellow all rights are described in detail.

 

To exercise any of the above-listed rights, please contact us at info@rotoinox.com. Rotoinox reserves the right to verify your identity prior to any processing of your request.

 

7. Right to access personal data

You may request confirmation as to whether or not your personal data is being processed by Us at any time. Where that is the case, you may further request information about the purposes of the processing, the categories of personal data concerned, the persons who process your personal information, retention periods or criteria used to determine that period, the existence of the right to request rectification or erasure of personal data or restriction of processing of personal data, right to object the processing of personal data, the right to lodge a complaint with a supervisory authority, the source of personal data, when personal data are not collected from you and about the existence of automated decision-making.

 

8. Right to rectification of personal data

When personal data processed by Rotoinox are incomplete or inaccurate, you may request to rectify such personal data without undue delay.

 

9. Right to erasure of personal data

You may request the erasure of personal data, processed by Rotoinox, in its entirety when:

  • The personal data are no longer necessary in relation to the purposes for which they were collected;
  • You have withdrawn your consent to the processing of personal data and no other legal ground for the processing exists;
  • You have objected to the processing of personal data provided that all conditions set in applicable law are met;
  • The personal data have been unlawfully processed by Rotoinox; or
  • The personal data have to be erased for compliance with Rotoinox’slegal obligation.

 

10. Right to restrict the processing of personal data

You may restrict the processing of your personal data when:

  • Personal data processed is incorrect provided that inaccurate data pertains to a period enabling the controller to verify the accuracy of the personal data;
  • The processing of personal data is unlawful; or
  • Rotoinoxno longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims.

 

11. Right to withdraw a consent

You may at any time withdraw the consent given in accordance with section 2 and/or section 3 of this Privacy Policy. The withdrawal of the consent shall not affect the lawfulness of processing based on consent before the withdrawal.

 

12. Right to data portability

You may request at any time to receive your personal data processed by Rotoinox in a structured, commonly used and machine-readable format. You may at any time transmit thus obtained personal data to another controller or request to have personal data transmitted directly to another controller.

 

13. Right to lodge a complaint with the national authority

If you believe, that Rotoinox processes your personal data contrary to relevant provisions of applicable law, you may lodge a complaint with Slovenian national authority Informacijski pooblaščenec (Dunajska cesta 22, 1000 Ljubljana, email: gp.ip@ip-rs.si phone number: 012309730, website: www.ip-rs.si).

 

14. Email Newsletter

We may occasionally send email newsletter (“Newsletter”) to those of you who have specifically subscribed to the Newsletter. All Newsletters sent. by us are clearly marked as originating from us. You can at any time unsubscribe from receiving our Newsletters by following the link provided in each Newsletter or by writing to us at info@rotoinox.com.

 

15. Using Adobe Fonts

Our website uses so-called web fonts, which are provided by Adobe, for the uniform representation of fonts.

Provider is Adobe Systems Incorporated, 345 Park Avenue, San Jose, CA 95110-2704, USA (Adobe).

When you call up a page, your browser loads the required web fonts into your browser cache to correctly display texts and fonts. To do this, the browser you are using must connect to the Adobe servers.

This will give Adobe notice that our website has been accessed via your IP address. The use of Adobe Fonts is in the interest of a uniform and attractive presentation of our online services.

If your browser does not support web fonts, a default font will be used by your computer.

For more information about Adobe Fonts, visit https://fonts.adobe.com/ and the Adobe privacy policy at https://www.adobe.com/privacy/policies/adobe-fonts.html.

 

16. Modifications to Privacy Policy

Rotoinox reserves the right to modify this Privacy Policy at any time. Modified Privacy Policy is applicable as of the publication on the Website and governs further processing of collected personal data and processing of personal data collected after modified Privacy Policy became applicable. We recommend that before you provide any personal information to Us you read the current version of this Privacy Policy and familiarise yourself with any changes or amendments to this Privacy Policy.

Rotoinox will notify you of any material changes to this Privacy Policy (for example any changes in purposes of processing or in categories of personal data collected) prior to the changes becoming effective. We may at that time request to consent to the processing of personal data in accordance with the modified Privacy Policy.

The last date this Privacy Policy was revised is set forth below.

 

17. Questions and requests

If you have any questions or requests, please contact us via email at info@rotoinox.com.

 

©Rotoinox (May 2022)